Neighbor Brooke found herself making an emergency stop at the pet store when her dog delivered puppies and then needed immediate medical attention. Hours-old pups can be very demanding, so she was relieved to find all the help she needed in Jake at our Carrollton location. She wrote to tell us the story:
I just wanted to let
you know about a great employee you have in the Carrollton store. I had just
gotten to the store from the animal hospital. I had to admit my dog, who had
puppies at home, and needed to keep them warm and feed them until my dog got
released. I was still VERY upset and knew it would take me forever to find
everything I needed. I went up to the register, told your associate Jake what I
needed, and he did the rest. He got someone out of the office to take care of
the front, and led me to each thing that I needed and explained everything to
me. I can not tell you how much that experience meant to me. Jake is a very
valuable employee to your company, and I truly appreciate his efforts on that
day. Thanks for have wonderful associated at your stores! I will tell everyone
I know, and continue to shop there.
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