Wednesday, April 20, 2016

Carrollton, Georgia Team Member Provides Needed Guidance for Human Mom of Brand New Pups!

Neighbor Brooke found herself making an emergency stop at the pet store when her dog delivered puppies and then needed immediate medical attention.  Hours-old pups can be very demanding, so she was relieved to find all the help she needed in Jake at our Carrollton location.  She wrote to tell us the story:

I just wanted to let you know about a great employee you have in the Carrollton store. I had just gotten to the store from the animal hospital. I had to admit my dog, who had puppies at home, and needed to keep them warm and feed them until my dog got released. I was still VERY upset and knew it would take me forever to find everything I needed. I went up to the register, told your associate Jake what I needed, and he did the rest. He got someone out of the office to take care of the front, and led me to each thing that I needed and explained everything to me. I can not tell you how much that experience meant to me. Jake is a very valuable employee to your company, and I truly appreciate his efforts on that day. Thanks for have wonderful associated at your stores! I will tell everyone I know, and continue to shop there. 

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