Our neighbor, M.H., wrote a lovely review on Yelp about our Franconia, Virginia store. Her poodle Raz needed a little extra attention and consideration due to some health issues. That was no problem for pet-centric groomer Melissa, who took care of M.H.’s furbaby like he was her own! M.H. told us:
This store continually goes above and beyond each and every visit. This morning I explained to the manager and head groomer a situation that I needed assistance with concerning our dog who has developed issues standing for any length of time. My grooming abilities are, well…I have none. Without hesitation they told me to bring him in and they would quickly take care of him.
Melissa, the head groomer, did just that. The care and gentleness she showed Raz was amazing. We felt like she treated him as if he was her own dog. Our dog looks like a poodle again! I cannot thank Melissa enough, along with Daniella the manager, and the rest of the wonderful staff for the care they always show us. Highly recommend this store!
|Melissa, shown here with another satisfied neighbor, Lily!|