Puppies need a lot of love and care...and stuff! When our neighbor Ashley struck out getting a cage from another source, she made a mad dash for the Parma/Pleasant Valley, Ohio Pet Supplies Plus. Even though she walked in right before closing, she received neighborly service from team members Greg and Nick. They shared their knowledge and gave of their time to make sure her new puppy had everything she needed:
I am not sure where to comment and leave feedback about
your store employees on the site but I just have to point out one in
particular, Greg who works at the Seven Hills/Parma location. I have worked in
retail before and I know my least favorite (along with probably everyone else)
thing was when people came in late when it was basically closing time. Well I was getting my puppy the following day and the cage I was going to get fell
through. He had no problem not only waiting but helping and recommending what
one I should get. He put in a lot of time and cared about what we needed. The
cashier was also one of the best happiest employees I've ever seen, I believe his
name is Nick.
I came back a few days later with my new puppy to get her
a collar, both of these employees were there and both remembered who I was and
everything I told them about the dog. Greg helped me with advice and picking
out a collar and leash for her. I will never go to any other pet store for my
puppy due to the great customer service provided by them.
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