Wednesday, September 9, 2015

Grosse Pointe, Michigan, Team Member Builds Wonderful Community Relationships

I personally loved reading about this story because I, too, had a great experience in the Grosse Pointe store with Lisette, who was absolutely a darling when my dog had a little accident in the toy aisle.  Now, I work for Pet Supplies Plus, and do you think she'd let me help clean up?  No way!  So, I was very pleased but not surprised when I found out that she delights all of our neighbors with the same wonderful attitude I saw that day.  Neighbor Kim reached out to let us know her experience:

I'm writing to tell you about a great experience in your Grosse Pointe store. This town is VERY tight and the community looks out for each other. It's not uncommon for our kids to walk to the village to get ice cream. Even my nine-year-old does so. A big destination now is your store: fish, hamsters...it's like kid Heaven! There is a girl who works in your store named Lisette. She is honestly one of the nicest people I've run into. She treats the kids as though they are the most important people she's ever met. She fields their constant redundant questions. She is always happy to see them-- and they tell us. We then tell our friends. She is helping to build your place in a tight knit community. I thought you should know about her because people too often take time to complain- but not to compliment. This girl deserves to be acknowledged for her great customer service. Thank you.

No comments:

Post a Comment