Though not a first-time dog owner, Jared was surprised and delighted to encounter Cody and his wealth of new puppy knowledge at our Grand Rapids store on Alpine Avenue. Jared's family adopted Bear after losing both a human and a canine family member. The family's visit to Pet Supplies Plus added some happiness to their day, as Jared was quick to tell us:
A few months ago, my beloved father passed away and a week
later my 9-year-old Labrador, Cooper, followed due to a pancreatic system
failure. My wife, my kids and I have
been missing something out of our family and a few weeks ago we decided to let
the kids adopt a new puppy. As such, we
brought our new puppy, Bear, (the kids named him) to this Pet Supplies Plus
store, because we were in the area, though we've never been. This was the best accidental visit I have
ever had. We were helped by Cody, who
explained and showed us everything we need and taught us so much about our new
puppy. It may be the excitement from
adopting a new puppy, but I have never had a more happy and informative
experience in my shopping history.
Absolutely ask for Cody when you bring in your dog, he’s incredibly
intelligent and very friendly and truly cares about you. I truly believe my dog will live a much
better life thanks to his knowledge and my family owes it to him and this store
for being a place that feels like home for my dog as opposed to just a
store. The store is very beautiful and
Bear looks forward to his next visit, unlike the vet!
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