Tuesday, June 30, 2015

KNOWLEDGEABLE, NEIGHBORLY Service in Medina, OH Lands Rescue Turtle in a Loving Home

Our neighbor Linda set out to get a pet turtle for her grandson's birthday, but she didn't realize everything there was to learn about turtle ownership!  Anna not only helped Linda and her husband get all the necessary items for their new family member, she also connected them with a rescue group.  A lot of great knowledge and a phone call to a community rescue created a loyal neighbor who will continue to shop with PSP, AND a homeless pet has a new owner to love.  Linda writes:

Just want you to know how great Anna is at the Medina location. She walked us grandparents through getting all necessary items for our grandson's birthday. Then because you do not sell turtles Anna called around for us and gave us a phone number to call where we can buy a rescue turtle for Adam. Now he has a rescue dog so this whole experience has been very rewarding and we all have learned a lot about turtles thanks to Anna going over and beyond for us when she did not have to. Please let her know how much we appreciate her. She was always patient with us and never hurried us along. Never tried to push more purchases than was necessary (still spent over $200.00). She was great!

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