When our neighbor Lisam came into the Delaware, Ohio Pet Supplies Plus store, she wanted to buy a collar and leash. Thanks to team member Taylor's assistance and enthusiasm over dog outfits, the neighbor left with a great costume for her Havanese as well. Taylor was so neighborly she went digging through unopened boxes to make sure Lisam's dog was dressed to the nines. Lisam told us:
I asked Taylor H. (I believe "H" the
initial of her last name) for some help with dog outfits. She stopped what she
was doing, and immediately went to work to help me find the cute dog costume I
wanted in the right size for my little Havanese. Taylor told me that the store
had just gotten a new box of dog clothes that were still in an unopened box in
the back. She ran to the back, cut it open, and helped me search for something
adorable to buy my little dog. Although we never found that EXACT original
outfit, I left the store with something even cuter thanks to Taylor H.! I
should probably mention I walked in the store intending to buy just a collar
and a leash. I ended up buying so much more due to Taylor's great service and
your great selections. I've been a dog owner for nearly 15 years, and have
shopped for dog supplies at ALL of the "big box" pet retailers, small
pet boutiques, and even several apps and websites over the years. I'm
absolutely a loyal Pet Supplies Plus customer after my experience today with
Taylor H.
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