Thursday, May 28, 2015

KNOWLEDGEABLE, TRUSTWORTHY Advice on Large Breeds Wins Neighbor Loyalty in Lafayette, Indiana

Excellent job, Gloria!
Giant breed puppies mean giant amounts of love!  Neighbor Margaret headed off to our competitor hoping to get some good information about the not-so-little bundle of joy arriving at her house the following week, but came away empty-handed.  Margaret then headed to Pet Supplies Plus.  Of course, Gloria was there to tell her everything she needed to know about food for her new puppy, and ensured future conversations with her contact information and a free dog-wash coupon.  Margaret was delighted when she wrote us:

I just wanted to say how impressed I was with your store in Lafayette! I went to Petsmart to ask questions about food I need for my puppy i'm picking up next week but no one seemed to know anything about giant breed puppies so I went to Pet Supplies Plus. I was impressed with Gloria's knowledge on giant breed dogs! She took the time to explain why certain foods are better than others. She even gave me her business card and a free coupon for the self service dog wash! I will definitely be shopping here in the future! Thanks again!

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