I've often visited my local Pet Supplies Plus store, which is in Steubenville, OH, and have always been able to find what I was looking for. However, my visit tonight was a tad different. I walked in, for the sole purpose of getting a new sweater for my beagle. However, as I was walking down the first aisle, I was casually looking at the dog food. With all the recalls and concern over the quality of pet foods, I'd been trying to find a new brand that was affordable but still offered my beagle the balanced nutrition she needed. It's just all so confusing and I've yet to decide on a brand.
|Monica knows dog food!|
I'm sorry for the long message, but I just wanted to share my whole experience, let you know how helpful Monica was and give her props. She was very knowledgeable, kind and personable. In fact, on every visit, each employee I've ever encountered there has been very friendly and helpful. It seems like they truly love animals and never come across like they're just there to do a job then leave. They appear to actually love what they do, and they make sure each customer is treated with respect. A customer can't have better service than that!