Thursday, March 26, 2015

NEIGHBORLY, PET-CENTRIC Greenfield, Wisconsin Team Gets Creative With Their Dog Treats

Our neighbor Kayleigh wrote to tell us about the service her dog Cleo received at our Greenfield, Wisconsin Pet Supplies Plus.  It seems that the team there is determined that dogs leave happy, with one treat or another! Kayleigh told us what happened when a sore mouth kept Cleo from having a little munchie before she left the store:

My husband and I brought our two dogs in last weekend looking for some pain relief products for our dog, Cleo. An associate at your store helped us with what we were looking for and we proceeded to check out. At the checkout counter we were asked if our dogs could have a treat. As Cleo's ailment was in her mouth, we said it was best if they didn't have one. On our way out to the car, the associate who helped us came out and gave each dog a tennis ball since they couldn't have a treat due to Cleo not feeling well. Cleo has been thoroughly enjoying her tennis ball ever since. It was a small, but very kind gesture that did not go unnoticed. Those are the kinds of acts that make a great customer service experience and make customers like us return again. Thank you.

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