Thursday, February 12, 2015

NEIGHBORLY, PET-CENTRIC and TRUSTWORTHY Lake in the Hills, IL Team Assist in Holiday Surprise

Neighbor Kevin wrote to us about the wonderful experience he had in our Lake in the Hills, Illinois location.  With the whole team's help, Kevin and his wife were able to engineer a Christmas surprise for their sons.  He writes:

I just wanted to send a note on the GREAT staff you have at the Lake in the Hills, IL location. We have been going there since you opened and every time we walk in there the staff is very friendly and you can tell instantly that everyone of them loves all kinds of animals. My wife had bought a surprise guinea pig for our kids for Christmas. She bought it a week before Christmas but did not want to bring it home till Christmas Eve so as to surprise our two boys. The entire staff was kind enough to keep the pig for us and take care of her until we picked her up. I took my wife Christmas Eve to pick up my boys new pet and I was blown away by how gracious and kind every single staff member is at this location. They all ran up to the guinea pig to say bye and they even named her Oreo which we have decided to keep that name. I am a retail store manager and I have to tell you these guys and gals are great. Thanks!
Some of the fabulous staff at Lake in the Hills, Illinois

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