Thursday, February 19, 2015

KNOWLEDGEABLE and PET-CENTRIC Valparaiso, Indiana Team Member Helps Sick Kitten Regain His Health

We love talking about all the Pawsitive Impressions our store teams are making with our neighbors, and this story from Kathy in Valparaiso is no exception.  When I reached out to the team leader of our Valparaiso store to ask about Alex, I was told that he recently left Pet Supplies Plus to do an internship in his field of study and is working on his college degree. The good news is that we were able to share with him what a great impact he had, and we're really glad that he spent some time with PSP on his way to pursuing his career dreams! 

I wanted to send you a note about an outstanding employee you have at the Pet Supplies Plus in Valparaiso, Indiana. I don't know what his last name is but his first name is Alex. Our kitten had been extremely, extremely ill for a few months and had been to the vet and emergency clinic numerous times. We could not get him to eat due to his virus. My husband went into the Valparaiso store and Alex had asked if he could help him with anything. After explaining how sick our kitten had been for about 2 months, Alex gave my husband some wonderful suggestions by adding some pumpkin and other fruit fibers to his food. Alex then recommended some of the products that could be helpful in healing the digestive tract. 

My husband took his recommendations, and after a few weeks our kitten started feeling better. When we took him back to the vet, we told her about the Fruitable and vitamin supplements that we had been giving our kitten. The vet said that was an excellent idea and that it was working because our kitten was on the road to recovery. Thanks to Alex, our kitten is one year old and thriving. You are lucky to have such a helpful, informative and caring employee working in your company and we are lucky that he took the time and concern to help us. I just wanted to know what a great employee you have and I hope you will share this with him. Thank you. 

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