Monday, November 3, 2014

It's Puppy Love for our Neighbor and KNOWLEDGEABLE, PET-CENTRIC and NEIGHBORLY Team Member in Columbia, SC

Neighbor Elizabeth took the time to write us about Emily in our Columbia, South Carolina store.  Emily was neighborly and knowledgeable in her efforts to help Elizabeth settle on just the right kind of food for her puppy.  Elizabeth wrote:


Emily is all about puppies and the people who own them!

I wanted to let you know how great one of your employees is. Her name is Emily. I went into my local store the other day. Emily noticed I was looking around at dog food. She asked if she could help me. I told her I needed puppy food. 

She was very well informed. She answered all my questions. She made several suggestions. She gave me time to think about what she said. She then came back to me and let me ask more questions. She was sharp, and patient (I am an older woman). It is rare to meet someone with her people skills and her knowledge of her products in any profession. She is an exceptional young woman and will do well anywhere she works. She is top of the line. Grade A quality! You are fortunate to have such a fine person working for you. AND SHE IS NICE!!

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