Wednesday, October 1, 2014

NEIGHBORLY, KNOWLEDGEABLE, TRUSTWORTHY and PET-CENTRIC Advice from a Glendale, WI Team Member Makes Pet Parents' Day

Neighbor Dan took the time to write in and praise Pet Supplies Plus team member Keenan.  He helped these pet parents get through a rough day with his compassion and his incredible knowledge of dog food.  Dan writes:

We stopped in at your Glendale, Wisconsin store to get a new collar for our dog whom we were on our way to pick up at the vet. She had to have her tail amputated due to Mast Cell Tumor. We were approached by Keenan who greeted us and ask if we needed any help. Since our vet recommend a low carb, high protein diet we asked Keenan what he would recommend. We were blown away by his vast knowledge of brands and nutrition content of different dog foods and he helped us pick out a food that not only was the perfect nutritional content for our dogs diet but also a flavor she loved. We were very anxious about our dog and Keenan made us feel comfortable and welcomed. Our dog is doing fine and the vet approved of the food Keenan recommended. I just wanted to say thank you and to let you know that Keenan is a amazing employee who was not only knowledgeable but enthusiastic and sincere. He helped make a difficult day much easier.

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