Michelle, Mike and Joe at our Wilmington, Delaware pet center provided some very pet-centric care to a pet in need when Neighbor John's dog Isabel had a seizure while he was in a traffic jam. These team members took product out of stock to comfort Isabel after the traumatic event, and that provided some neighborly comfort to her owner as well. John wrote to tell us the tale:
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Michelle, Mike and Joe were a huge comfort to Isabel and pet parent John! |
A few weeks back I was caught in terrible traffic on
I-95 in Wilmington. My 10-year-old lab Isabel was with me and in the middle
of that jam she went into a hypoglycemic seizure. I was finally able to get on
a narrow shoulder to treat her. It was the first time since she went diabetic a
year ago. I was beyond unnerved--near panic!
I got her partly stabilized and
took the first exit in search of water and a place to calm
her. I saw your store on the right and asked for water. They had to open a fresh
bowl from stock, and got her a few biscuits too. They were kind and
understanding people--two young men and a young lady. I was so out of it I only
remember one name which I believe to be Joe, but I owe them my most sincere
thanks.
Wow!!! Super neighborly, petcentric, & trustworthy!!
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