Monday, August 4, 2014

NEIGHBORLY, KNOWELEDGEABLE and PET-CENTRIC Team Member Helps Give Feral Cats a Chance in Morton Grove, Illinois




Neighbor Madelyn wrote to tell us about the neighborly interaction she had with Morton Grove's team member Britteny.  Britteny was quick to share her knowledge about cats - feral and domestic - when she realized that the neighbor herself was doing a pet-centric deed in attempting a trap/neuter/release with the little feline family.  As Madelyn put it...
 
I would like to tell you about the wonderful experience I had at the Pet Supplies Plus store in Morton Grove, IL. The employee that helped me tremendously was Britteny - she is remarkable and so knowledgeable. I am feeding a stray female cat with five kittens and Britteny pointed me in the right direction and answered in the kindest matter possible every question I had. She took the time to show me the correct products I needed. When I told her that I was getting ready to soon do a TNR on the stray and her kittens, she even asked if I needed any assistance in rescues. When I told her I would greatly appreciate any help she could offer in that matter, she didn't hesitate a second, and helped direct me in the best direction to handle any and all of my questions in that matter as well. I've always had wonderful customer service at Pet Supplies Plus, but I wanted to let you know that Britteny was absolutely OUTSTANDING.

Thank you for employing such a wonderful young lady! She has the brightest of futures ahead of her!

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