Wednesday, July 16, 2014

NEIGHBORLY, KNOWLEDGEABLE Service in Carrollton, Georgia Wins a New Customer

Neighbor Kate's visit with her grandma took a very pet-centric turn when they decided to try Pet Supplies Plus for Grandma's cat food.  The Carrollton team greeted them with neighborly smiles, and then team member Kristen gave these two new neighbors knowledgeable tips on feline nutrition as well as Preferred Pet Club savings!  The Carrollton PSP earned new neighbors that day with neighborly, knowledgeable service!  Neighbor Kate writes:

I visited my elderly grandmother this weekend in Carrollton and went to your store and was very impressed. She always gets her cat food in Newnan. The employees were all very friendly and upbeat when we walked inside. They were eager to help me help my grandmother find her cat food for we had never been there before. We were immediately greeted by the cashiers and the young manager (Kristen) on duty was informational. She immediately took us to the location of our product and went on to give us more helpful details about our cat food. She continued to show us other products and talked my grandmother into getting treats and a toy and I even bought things for my Yorkie, Carver to take back home. I liked that she made us feel like we were top priority. She escorted us to the cash register where she showed us how to earn savings. I just wanted to brag about this sweet employee who dropped everything to help us. I didn't get the chance to give her my appreciation due to her being called away. Would you please give her my thanks and I will definitely be returning to your store with my grandmother from now on. Thank you!

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