He is now a shift supervisor. Michael always helps me find what ever I am looking for or checks to see if something is in stock, if not on the shelves. He also helped me choose a healthy dry food for my cat. He explained some differences in natural hard foods and let me know my cat would eat less of the new food, as it would be more filling. He took time to explain how to start taking the old food away. He is always pleasant, clean cut and smiles.