Our neighbor in Toledo, OH looked to Brittany at Store #148
when she wasn’t sure about the product she had to purchase for her dog. Brittany saved the day with her NEIGHBORLY,
TRUSTWORTHY, KNOWLEDGEABLE and PET-CENTRIC service!
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Brittany knows her paw covers! |
I wanted
to send a note of appreciation for the great customer service I was given today
at the Central Avenue location in Toledo, Ohio.
I was looking for an item for my dog - an item I was not sure where to
find or if it was even available.
Brittany approached me asking if I needed help, and she was very
positive and friendly when I told her what I wanted. She took me to the aisle where it was located
and luckily there was one left. It was a
bit of a different item and I was a bit embarrassed as I had never had to buy
it before (paw covers for my dog due to the extreme cold we were experiencing
here). She completely understood and
made me feel at ease. She took the time
to talk to me and was extremely courteous and friendly. I wanted to pass this on as I feel great
customer service such as this should be acknowledged. I go to this store often and have been very
happy with my experiences there. Thanks
again, Brittany!
Sincerely,
Donna
Way to service the Neighbor Brittany! Great to see how your knowledgable service is so appreciated.
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