Monday, March 31, 2014

NEIGHBORLY, PET-CENTRIC, TRUSTWORTHY and KNOWLEDGEABLE Service in Plano, Texas


A happy neighbor gives Chris and Kim a shout-out when she compliments the entire Plano, Texas pet center staff:
 
The staff at your store on Legacy Drive in Plano, Texas always provides the very best service.   I am always greeted upon entering the store, and never fail to get any help or advice I need.  Kim at the register is great, positive and cheerful.  Chris has helped me with advice on changing my dogs diet, and went above and beyond when the food I was feeding was recalled.  Your store manager called to advise me of the recall, and I hung up and thought, "Wow, these people really care about my dog!"   I am a loyal customer and will drive past the other "big box" pet stores to shop at PSP.  

Thank you for creating a corporate culture that results in such exceptional service...and my thanks to everyone at PSP in Plano.

Sincerely, 
Neighbor Sue 

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