Way to go, Brian! |
Not only do we act as the voice of the pet in our pet centers, we sometimes have to act as the arms and legs of the pet parents! Read below to see how Brian in our Canton store made a lasting impression on a neighbor:
Last Monday I went to your store on Cromer Rd. (30th
Street Plaza - Canton, Ohio). As soon as
I walked in the door, your employee Brian saw that
my arm was in a sling. After greeting
me, he went on to say if there was anything I needed help with... putting
things in the cart, etc. taking things out to the car... just let him
know. He was so friendly. A short time later, he checked with me to see
if I needed anything. He really went
above and beyond, and was so terribly nice.
I had just been in Marc's where the check-out man
didn't give a darn that I was struggling with my one-arm
situation. How refreshing to go right
into PSP and be treated so nicely.
Sincerely,
Lisa
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