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| Hey, Dale and Molly! |
Pat
on the Back to Molly and Dale for making a regular dog food purchase, an
experience to remember for this neighbor!
After shopping at the pet center the neighbor sent in this note:
Two
individuals stood out with exceptional customer service. Molly, an associate, proactively offered to
get out a pet for my twin (2 1/2 year
olds) to interact with. She was very nice and interacted in a professional way
that made them excited to be at the store.
Additionally, the male store manager (don’t know his name) was also very
service driven. Offering to carry the dog food (30lbs) for me from the aisle,
to the register, to the car and also helped with the twins.
I work
for a company that demands exceptional customer service. I’m use to providing that level of service to
others but this was “THE FIRST TIME” to receive the same in return. Refreshing!
Who knew that buying dog food
would be this cool? Kudos to these two employees for representing Pet Supplies
Plus to the highest!
Neighbor, Jeff
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