Monday, February 10, 2014

NEIGHBORLY Service in Amherst NY (#134)

Hey, Ashley and Jeanine!
Ashley and Jeanine’s PETCENTRIC actions made a first-time neighbor’s shopping experience at Pet Supplies Plus one that she and her poodle, Ling Ling, will never forget. Check out this great note!

Pat on the Back to these ladies for living by the behaviors in our paw print that make us America’s Favorite Neighborhood Pet Store!


I spoke to Ashley on the phone and inquired about sweaters with harness holes.  She said you had several styles and that I should come in with my dog for sizing and looks them over.  I was thrilled because they are hard to find.

Then she helped me in the store.  She even held my apricot toy poodle, Ling Ling, while I looked over the merchandise.  Then I wanted a pink step in harness (great selection) and she helped me and then with rawhide.

Hey, Ling Ling!
Jeanine took care of me at the register.  She had stepped away from the register when there were no customers to introduce herself to my dog and get kisses.  She suggested I get a store card for additional savings and I saved $18! 

Both women made a huge fuss over Ling Ling, accepting her kisses, talking to her and petting her.  Even a few customers came up to us to say hello to my little poodle.

These two employees went out of the way to assist me in my first time shopping here.   If all the employees are this good, I will love shopping here.
The attentiveness and knowledge of Ashley and Jeanine combined with your wonderful selection of sweaters with harness holes, step in harnesses (also hard to find) and rawhide made my shopping experience wonderful.  I want to return to the store!
Thank you,
Neighbor Maria

1 comment:

  1. What a great note from our neighbor. Way to go!

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