Thursday, January 16, 2014

A Lasting First Impression in Fishers, IN!

You get one chance to make a pawsitive first impression!  We loved this note from a neighbor in Fishers, IN who was impressed by the NEIGHBORLY service provided (even before the pet center officially opened)!

Thank you so much for opening a store in Fishers, Indiana!  My husband and I have been loyal customers of the Noblesville, Indiana store for a long time, but we live in Fishers. When I saw the Pet Supplies Plus store sign appear on a building very near our own neighborhood, I was really excited, and my husband was glad to learn you were coming to our home town, too.  I was so eager to be a customer.

I came to the store yesterday, thinking it was already open for business. A friendly man was standing outside in front, and told me I was ONE DAY too early!  He actually offered to sell me something if I had an urgent need, which I didn’t.  He went inside and brought me out one of your ad papers. 

Today I went back with a coupon in hand from the ad paper, and I was helped by a very friendly and courteous young man.  He carried my big dog food bag out to my car for me, which was great!  I’m 57 years old, and I appreciated his offer of help! So thanks again! I really hope the new, Fishers, IN store does a booming business!!!

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