Thursday, October 31, 2013
Wednesday, October 30, 2013
San Antonio's Neighborly Connections
The San Antonio team is connecting with their neighbors through the Halloween Costume Contest. We just love the creativity of these pet parents!
In addition the San Antonio team is helping Pets' Alive Agency. So far the team raised over $1,700. Clearly there has been a lot of donations...check out the paw prints in the window.
Thank you, Dale, for sharing these pictures to capture the team's NEIGHBORLY efforts.
Puggressive Lady |
Big Bird & Friends |
Giraffe in a Jungle |
Coco, the Hamster, in a Tutu |
Monday, October 28, 2013
NEIGHBORLY Act of Kindness in Grove City, OH
Grove
City, OH went above and beyond to help a neighbor in need. It is acts like this that make us a FAVORITE among our neighbors. Pat on the Back for this NEIGHBORLY act of
kindness!
I stopped in
your Grove City, Ohio location this morning to pick up some things I had
coupons for. As I was pulling into a parking spot, I ran over a cover for a
sewer clean out and it came out of the ground and a screw punctured my front
tire. It went flat almost immediately, I went inside and was given the
information on who to contact about getting it taken care of. The man working there was very helpful and
considerate of my plight. I was not in a great mood and he offered to help me
change the tire. I know he didn’t have to do this, but he did it anyway.
I just wanted
you to know about him and I hope you appreciate him as much as I do right now.
Thank you for having such great employees, it is definitely refreshing in this
day and time.
Sincerely,
Neighbor Deb
Friday, October 25, 2013
Thursday, October 24, 2013
Show Off Your Pet-Degree Bling!
Look at this
KNOWLEDGEABLE crew in Lancaster, PA showing off their Pet-Degree pins! Congrats on earning your Essentials
Pet-Degree!
Monday, October 21, 2013
Do you have an Ashleigh in your Pet Center?
Wow, this story touched our hearts!
This note from a neighbor in Westbury, NY, reminds us the importance of
being NEIGHBORLY whether you are in a pet center or out in the
neighborhood. Ashleigh’s actions
describe the essence of what Pet Supplies Plus is all about as she authentically acts neighborly and
trustworthy.
It is critical to hire team members like Ashleigh who genuinely live by our
paw print behaviors. Ask yourself, have you hired an Ashleigh recently?
Pat on the Back to Ashleigh for her acts of kindness. We are lucky to have
you representing Pet Supplies Plus!

After that act of kindness my daughter lit up and brushed off the
comments and I was beyond thankful for your employee’s kind words. I was not able to thank her after that because she left right
away to return to work and at that time my daughter needed to be somewhere at a
certain time so we were not able to thank her. I just wanted to bring awareness
about this employee because I did not want her to go unnoticed for doing such a
beautiful thing. She made a difference in my daughter’s life that day.
I do live in
the Westbury area and I do plan on thanking her as soon as possible but I just
wanted to let you guys know that you have a great employee on your hands.
Thursday, October 17, 2013
A Little Generosity has a Big Impact
Pat on the Back to Jack at #72 in Villa Park, IL for being so
NEIGHBORLY. He met the
My name is Mina and I am an Occupational Therapist at Lutheran General Hospital in Park Ridge. I met you at a dog show and you gave me three boxes of dog shirts to give my patients.
I wanted to thank you and tell you they were put to good use. One was given to a brain injured patient and she LOVED the shirt. In fact, all of the patients who received a shirt enjoyed them and brought a smile to their faces. I also gave a box to the emergency room's clothes closet. They give clothes to patients who came in the ER and had to have their clothes cut off.
Again, I wanted to thank you from the bottom of my heart! The shirts brought out so many smiles and brightened so many lives. If you ever want to unload anymore boxes with any sizes the hospital would appreciate the donations.
neighbor who wrote the letter below at Windy City PetExpo and
gave her some Bayer T-Shirts
to help at the local hospital. It just goes to show that a
little generosity can have a great impact.
My name is Mina and I am an Occupational Therapist at Lutheran General Hospital in Park Ridge. I met you at a dog show and you gave me three boxes of dog shirts to give my patients.
I wanted to thank you and tell you they were put to good use. One was given to a brain injured patient and she LOVED the shirt. In fact, all of the patients who received a shirt enjoyed them and brought a smile to their faces. I also gave a box to the emergency room's clothes closet. They give clothes to patients who came in the ER and had to have their clothes cut off.
Again, I wanted to thank you from the bottom of my heart! The shirts brought out so many smiles and brightened so many lives. If you ever want to unload anymore boxes with any sizes the hospital would appreciate the donations.
Tuesday, October 15, 2013
Cheektowaga, NY Grooming Team Leads the Pack!
Hey, Denise! |
It takes a memorable experience for
a neighbor to send in a positive comment. However, it is pretty incredible when
you receive 2 unsolicited comments in just a couple weeks! The Groomers
in Cheektowaga, NY did just that- check out the letters from our
neighbors.
Their TRUSTWORTHY &
KNOWLEDGEABLE service creates loyal & dedicated neighbors!
Pat on the Back to the
team in Cheektowaga, NY!
I just wanted to say that your girls in the Grooming area at the
Union Road Store in Cheektowaga, NY, are the most friendly and professional pet
care people I have been to with my German Shepherd, Sheerah, my cat, Cali, and
all of my rescues that I foster with through BigDogsBigHearts. Denise, and the other girl are so gentle with
all of them. They really know what
they are doing, and put the animals at ease. All your staff there does a great job with my
pets.
Thank you,
Neighbor Shary

Thanks,
Neighbor Bob
Friday, October 11, 2013
Pet Depot Makes an Impact in their Neighborhood
Pat
on the Back to Heidi Hanna, Support
Specialist at Pet Depot, for her NEIGHBORLY involvement with The Litter Box
Kitty Rescue, Inc.
The
Pet Supplies Plus donations have helped this organization immensely as you can
see in the neighbor’s thank you note.
Always great to see neighbors helping other neighbors!
Wednesday, October 9, 2013
Avery to the Rescue
![]() |
Michelle, Brian and Avery |
Pat on the Back to Michelle Harding, District Team Leader and
Director of Services, for creating an alliance with Pet Supplies Plus and
Akron Police. Being America’s Favorite Neighborhood Pet Store doesn’t just happen;
rather it is up to those who are a part of the company to make our vision come
to life. Community partnerships, like
this, truly describe the essence of being NEIGHBORLY by creating memorable connections
inside and outside the pet centers. Check out this heartwarming story from
Michelle:


The
county reached out to Pet Supplies Plus and asked for support as care for Avery
is through donations. Through our pet
partner relationships, P&G will supply Avery’s Eukanuba food, and PSP will
be grooming Avery every 6-8 weeks or as needed.
Thank you, Michelle, for sharing
this story and creating this connection.
It is clear you are in love with Avery, and we have to say, we are too!
Monday, October 7, 2013
Ever Wonder What a New Pet Center Set Up Looks Like?
Check
out these pictures from the set up process in Penfield, NY.
Penfield
had its Grand Opening in September 2013.
Clearly,
this NEIGHBORLY team had a lot of FUN during the set up process!
Thursday, October 3, 2013
David’s TRUSTWORTY Grooming Services in Lewisville, TX
David, Groomer in Lewisville, TX |
This
is a great note from a neighbor in Lewisville, TX. Pat on the back to David.
His listening skills, patience and technical expertise made for one happy
pet parent and good looking Retriever!
I brought my older retriever
mix in this past weekend for grooming for the very first time. I don’t like to
keep her too long and I have very specific instructions since she has plenty of
skin tags, so shaving is very difficult.
Great job by David and the young
lady on duty. I have noted that
everyone in grooming had always taken time with each pet and really cared for
their comfort. I am planning to bring in my other 2 dogs ASAP.
Thanks for listening and caring!!
-Roy
Tuesday, October 1, 2013
Simon says...
It
can be a challenging time when a pet parent needs to find a new food. Pat on
the back to Simon for taking the
time to provide KNOWLEDGEABLE and NEIGHBORLY service to his neighbor in
Ballwin, MO (pet center #187). Clearly, she was very
appreciative of his efforts- check out the note she wrote…
![]() |
Simon |
I just wanted to take the time
to say thank you to Simon at your Ballwin, MO Location. He was so helpful to me in finding a new cat
food, when the Evo was taken off of the shelves. The other backup food that I used was Purina
Selects Kitten that was also being discontinued. If you have cats, you know that they are not
always easy to please when their food changes.
He gave me samples sizes (I didn’t even know that sample sizes existed)
and I found the The Taste of the Wild (roasted venison and smoked salmon).
Thanks to Simon, they both love it! So
now between my Wellness canned food (that they have been eating for over a
year) and the new Taste of the Wild (dry) I have cats that will eat again.
Thank you again
Simon for being so very helpful and friendly.
Sincerely,
Sharon
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