This letter
is incredible! Look at the words the
neighbor uses to describe his experience at the Brunswick, GA pet center. Alicia and Kayla deserve a BIG pat on the
back for creating a NEIGHBORLY experience that not only the neighbor loves, but
also his adorable Great Danes.
p.s- check out
the pink toe nails and the matching pink collar!
I
am writing to notify you about the exemplary employees and service that you
have at the below identified store.
Pet
Supplies #8032
211
GOLDEN ISLES PLZ
BRUNSWICK,
GA 31520-1949
912-267-5770
I
frequent this store usually once a week with my two dogs to purchase treats,
toys and/or other items for the dogs. All the employees that I encounter in
this store are extremely courteous and friendly. Two employees stand out among
the rest. They are Ms. Alicia Wooten and Ms. Kayla Martin. I believe that both
of these employees have recently been promoted. If so, I’m sure it is due to
their exceptional performance and
the personal attention that they
provide to the customers.
Since
I usually have my two dogs in tow when I go to the store (both Great Danes),
the dogs are a handful especially when other dogs or cats are visiting the
store with their humans. My dogs get so excited when they see either one or
both of these ladies. Both of these ladies are very friendly and courteous
and unusually and extremely helpful
to me. I can’t stress enough how much help these ladies have been to me during
my visits to the store. With the two giant dogs in tow (usually me being towed
by them) it is difficult for me to maneuver a shopping cart and to shop for the
items that I plan to purchase. Ms. Wooten and Ms. Martin (whichever one is on
duty at the time) always help me by getting the merchandise that I’m looking
for and carrying it to the checkout counter for me. They often go to the store
room and get additional quantities of the items that I want to purchase if
there aren’t enough on the shelf or so that I don’t have to empty the shelf of
a particular item. Both ladies usually carry my purchases out to my vehicle for
me since I’ve got the two giant dogs to get across the street and through the parking
lot without any of us getting run over.
My
congratulations to Pet Supplies Plus for finding such enthusiastic, personable and hardworking
employees like Ms. Wooten and Ms. Martin. It is because of these two ladies exceptional customer service that I
quit shopping at the other pet store in Brunswick. Please commend these
employees/ ladies for their exceptional customer service. They are a credit to
and terrific ambassadors for the Pet
Supplies Plus brand.
Regards,
Paul
(and his 2 Great Danes)
Great Job Ladies!! Major props to my fellow sister store for this incredible letter!
ReplyDelete<3#8036
Outstanding job Team!! What a great example of engagement, it’s contagious and inspiring!!
ReplyDeleteThank you