Sunday, July 28, 2013

Creating Loyal Neighbors through KNOWLEDGEABLE service in Quincy, MA

From Rocky's parents...

I just wanted to acknowledge one of you Associates at the Quincy store. Her name I believe is Caitlyn. She such an amazing employee. My Girlfriend and I went into your store to prepare for our first dog Rocky a Boston Terrier. We need everything for our puppy before he arrived. Caitlyn took about 45 minutes of her time to walk us around the store letting us know what we needed. She pointed out things and gave us different choices. She was a wealth of knowledge and so energetic. It's not often that you can find someone who loves there job but she absolutely does. You could tell that she enjoys helping people and that is a very great characteristic to have in the pet supply business. We are Pet supply customers for life because of Caitlyn. Please pass this on to her to let her know we really appreciate her help. 

Neighbor Joe and Jen

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